Inside Sales Executive (WFH Role)

Position Overview

The Inside Sales Executive will be responsible for generating qualified sales opportunities for SAN Dynamics’ Microsoft Dynamics 365 Business Central, ERP consulting, digital transformation, and business solutions portfolio. The role requires proactive prospecting, lead qualification, relationship building, and coordination with the sales team to drive pipeline growth across Australia, North America, Asia-Pacific, and other target markets.

Key Responsibilities

Lead Generation & Prospecting

• Research, identify, and map target accounts across Manufacturing, Food & Beverage, Trade & Distribution, Logistics, Wholesale, Retail, and related industries.
• Build and maintain a robust database of prospects, decision-makers, influencers, and key stakeholders.
• Conduct outbound prospecting activities through phone calls, emails, LinkedIn, and other channels to generate qualified leads.
• Identify business challenges, technology gaps, and opportunities where SAN Dynamics solutions can deliver value.

Qualification & Opportunity Development

• Engage with prospective customers to understand their business requirements, ERP landscape, and digital transformation initiatives.
• Qualify leads based on defined criteria and schedule meetings, demonstrations, and discovery sessions for the Sales and Consulting teams.
• Maintain accurate records of all prospect interactions, opportunities, and pipeline activities within CRM systems.
• Follow up consistently on marketing campaigns, inbound enquiries, and partner referrals.

Sales Support & Reporting

• Work closely with Business Development Managers and Solution Consultants to nurture opportunities through the sales cycle.
• Prepare regular activity reports, pipeline updates, and lead-generation metrics for management review.
• Achieve monthly, quarterly, and annual lead-generation targets and KPIs.
• Continuously monitor market trends, competitor activities, and emerging opportunities.
• Train, mentor, and support junior inside sales representatives.
• Monitor team performance and contribute to achieving team lead-generation targets.
• Assist in developing lead-generation strategies, scripts, and best practices.

Key Result Areas (KRAs)

• Number of qualified opportunities generated.
• Quality of leads passed to the sales team.
• Meetings and discovery sessions scheduled.
• Pipeline value created.
• Conversion rates from prospect to qualified opportunity.
• Consistent quarter-on-quarter achievement of lead-generation targets.
• CRM data quality and reporting accuracy.

Required Skills & Competencies

• Excellent verbal and written communication skills (MUST).
• Strong interpersonal, presentation, and relationship-building abilities.
• Excellent listening and questioning skills.
• Self-motivated with a proactive and results-driven approach.
• Strong organizational and time-management skills.
• Ability to work independently and collaboratively within a team environment.
• Proficiency with CRM systems, Microsoft Office, and LinkedIn Sales Navigator is desirable.

Preferred Qualifications & Experience

• 2+ years of experience in B2B lead generation, inside sales, tele-sales, or business development.
• Experience selling ERP, CRM, SaaS, cloud, or business software solutions is highly desirable.
• Knowledge of Microsoft Dynamics 365 Business Central, Microsoft Dynamics NAV, Microsoft Power Platform, or similar ERP solutions will be an advantage. (PREFERRED)
• Experience engaging with C-level executives, business owners, and senior decision-makers.

Travel Requirements

• Occasional domestic and international travel may be required for customer meetings, conferences, training, and industry events, including travel to Australia and other countries.

Drop your resume to hr@sandynamics.com

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